Last updated: January 2026
Heritage FMCG Limited (“Heritage”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, purchase our products, or engage with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Billing and delivery address
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Payment-related information (processed securely by third-party providers)
b. Non-Personal Information
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IP address
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Browser type and device information
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Pages visited and interaction data
2. How We Use Your Information
We use your information to:
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Process and fulfil orders
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Deliver products and services
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Communicate with you about orders or enquiries
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Improve our website and customer experience
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Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing
We process your data based on one or more of the following:
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Your consent
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The performance of a contract
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Compliance with legal obligations
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Our legitimate business interests
4. Sharing Your Information
We may share your information with:
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Payment processors
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Delivery and logistics partners
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IT and website service providers
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Regulatory authorities where required by law
All third parties are required to handle your data securely.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
However, no online transmission is 100% secure, and you share information at your own risk.
7. Your Rights
Depending on applicable law, you may have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw consent
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Object to certain processing activities
Requests can be made via our contact details on the website.
8. International Data Transfers
Where data is transferred outside Nigeria, we ensure appropriate safeguards are in place.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
For privacy-related enquiries, please contact us via the website.